
Vince M
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"UCANTCME" is absolutely correct. This kind of driver should be immediately reported. The next time he picks up a woman, he may not be so patient with a negative response.
There is always an implied trust whenever you are being driven by someone else. For professional driving service, the implication is even stronger that the passenger will not only be delivered to her destination safely, but, should in no way ever be made to feel threatened.
Most communities have some standards for licensing cabs and cab drivers. In most cases, this includes some level of background check. But no background check can find everything. This is especially true if the driver, no matter how twisted, has never been CAUGHT for anything. Sometimes the only line of defense left to get these people off of the road is for a customer with enough guts to report this kind of abuse. The next passenger may be someone's elderly grandparent. If your driver was timid enough to let you out without further pressure, he might not resist abusing a more helpless looking victim.
I used to train cab drivers and dispatchers. One thing I always taught that a genuine complaint should be taken seriously. If a driver was serious about providing good customer service and promoting repeat business, then he needs to respond to customer's concerns. Dispatchers should take EVERY complaint seriously, collect all the information possible, and pass the situation up to the manager responsible. Unfortuately, not enough passengers call in with useful information. They give descriptions like, "He was a male driver." Not particularly helpful. "He was foriegn." That narrows it down to 90% of the cabbies in my city. "He wore a turban." Allright, that brings it down to 50% of the 500 drivers in our city.
I would NEVER get into an airplane without knowing the exact flight number. I tell all my relatives what flight I'm on. No one should EVER get into a strange cab without making note of the vehicle number. (at least four inches high, and of a contrasting color to the body of the cab) and, trying to catch a glimpse of the driver's permit. And, at the end of the ride, a printed receipt. It could be for something as innocent as accidentally leaving a wallet in the car, or, for something as serious as what you described.
If it's too late to get the information I suggested, you should still report that driver. That cab may have been dispatched to the club. There is a record of that. Even if it was only one car out of five in the area, the possible suspects could be narrowed down. For something as serious as this, I would even consider advising you to call the police department directly and letting them begin an investigation.
By NOT taking any action, you are, in fact, contributing to the next victim's abuse. |