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Do insurance inspectors that come look at damaged car need any certification?
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Do insurance inspectors that come look at damaged car need any certification?

The guy who came and looked at my car barely knew what he was talking about. He said he has worked in an auto body shop but has no certification or schooling related to auto. Does this person need to be certified? I am from California if that changes anything.


    




ronald h
If the person that looked at your auto passed himself off as an insurance adjuster then there is a problem. I think all states require insurance adjusters to be licensed. You need to call the company and report the incident to the claims manager.r


Kimberlee
Rating
These adjusters are usually trained by the company they work for. There are no certifications that the state requires them to hold. Their job is to look at the damage, write an estimate based on the visible damage - they are usually allowed to write for repair or replacement of visible damage only...this means if they see the car has a damaged frt bumper, they can't assume the absorber, and reinforcement is damaged unless they can see it and take pictures of it. They miss a lot of damage this way and usually it is only brought up once the car is in the shop and the repair process is under way. Once the car is torn down, the shop will request a supplement. This means that they will add on to the original estimate once the damage is uncovered at the shop. This eliminates the insurance paying for parts that are not damaged or needed. This is also why there are so many supplements to some repairs. Sometimes I would see supplement #3 or 4 if there was a large hit. Sometimes the smart adjusters would approve the additional and button up the whole repair once the cars repairs were completed.
But to answer your original question - no there is no certification for adjusters through the state level. He may have been certified by the insurance company or an independent adjusting firm. However there are a lot of individuals that work in body shops that aren't ICAR certified.


Eleonora L
I recommend you locate a local auto insurance agent to assist you. Since I live in North Dakota I can't recommend an agent in California, but here is an website that can help you. http://www.simpleautoquotes.com/Auto-Insurance.html

Hope it works out


mbrcatz
Rating
In some states, you need an appraiser's license. In others, nothing.

I'm not sure what it is in CA.





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