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I was rear-ended - what now?
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I was rear-ended - what now?

Yesterday my 2003 Kia Rio hatchback was rear-ended by a Verizon phone-company truck. No injuries, thank God, but our car is almost certainly totalled - the tailgate was *twisted* and it looks like the frame was bent. The driver of the truck was at fault (admitted it, and was cited by the officer).

We were smart enough to get Gap-insurance, so we won't owe anything on it, but we're still out a car. Is the company liable for just the current value of the car, or do they have to provide enough to replace it? I don't know how this stuff works; all I know is that we've lost the use of a car that was within a few months of being paid for and unlikely to get enough for it to buy another.

Am I SOL?


    




Ol' Skool
Rating
Contact Your insurance agent they will take it from there.


D.R cocksause
did he use a condome???


gogogetm
Rating
You would have to look into your policy. But most likely, you replacement will be the value of the car. call your insurance company. They know the details of your specific policy.


TryScience
Rating
They are responsible to provide you with a rental car until you get a new one. Call their insurance company right now and tell them which agency you are getting a car from, and they will cover it. Call your insurance agency and inform them, but you won't need to use your gap insurance. Keep hounding Verizon's insurance company until you get everything you need. Your insurance company will do the fighting for you if you want. That's why you pay premiums.


mighty i
go to the hospital and get an examination and an x-ray. take 2 weeks off! since its a verizon vehicle the company will not fight u in court but will settle! call the verizons insurance. they will get u a loaner car until the matter is solve since they are on fault. get a good lawyer if they wont comply!


.legato
Rating
you were driving the stick, but your cars and automatic!


gotitasdepasion
Rating
Im sorry to hear about this....sometimes your insurance pays for it or the other persons insurance. When your car is totalled they have to pay for the whole amount of the car. My friend got in a car accident but she didnt have what you had which is the Gap insurance so they payed only the car value of the car and she still will owe some money to the bank she finance. But her insurance didnt pay for a rental or anything because it was her fault. I hope this helps.


Saytr
ouch


notsoplainjane
Hopefully you are not SOL. Unfortunately, you are dealing with a corporation, which tends to move slower than a personal auto carrier. These corporations are for the most part self insured (carry large SIRs) so you will be dealing with their TPA (claims administrator). Find out who that is. Contact them, find out who your adjuster is. Remember this adage. You can get more flies with honey than you can with vinegar. Sounds like you think your car is totaled? I wouldn't doubt it. The adjuster will send an appraiser to see your car to get an ACV (value). In the meantime you need to do your homework. Go to kbb.com and determine the value. Then go to autotrader.com and see how much similar cars are selling for on the market today. That is what they owe you. The market value. So you shouldn't be screwed if you can go out with the money they pay you and buy the same thing. Gap ins might come in to play and yes it was smart. The tort feasor (verizon) owes you a rental from the time your car became undrivable until the time they make an offer to you. Try to get them to direct bill it. Are you sore at all? That is considered an injury and is compensable. Good luck


Nessie
Since the Verizon truck said he was at fault, verizon should be providing you with a car untill your other one is fixed. It doesnt hurt to have a sore back either.


pomegranatepants
First of all, if they are at fault, then they should be providing you with a rental car NOW so that you don't have any transportation issues. Call their insurance company to make the arrangement, it should be fairly simple, and they will pay for it all, no up front cost for you.

Second, the value of the car and the value to replace it are the same thing.


mbrcatz
Rating
Verizon would be liable for the LESSER of the cost to repair, or actual cash value at the time of the accident. They do NOT pay to replace the car.

And, if it was within a few months of being paid for, then the gap business won't apply, as you weren't "upside down" on it.


Pam H
Rating
Contact your insurance agent - he can answer your questions. Also, you should be able to get a rental car and Verizon should pay for it until you get another car.


iano.it
Rating
Damn i thought you were bummed i was going to laugh!


Lady Madonna with children
Rating
have a smoke


drevous
Rating
you were rear-ended??? whoah that must've hurt...


Jihn
Rating
So many useless answers.
Depending on how quickly the company's insurance gets a check into your hands, you may be best suited to file a claim against YOUR insurance just to get the ball rolling. If the other party is determined to be at fault then the insurance company will subrogate the other insurance carrier to get the money from them (and refund your deductible if you have to pay it up front). When you are rear-ended the fault is almost always on the person who hit you so it sounds like this should be pretty cut and dry. Also, insurance would only pay what the car is worth. Gap insurance really doesn't help you because that only comes into effect when you owe the bank more than the car is worth.


jet
Rating
collect


Interestingvariation
contact police make a report then your insurance providing other persons rego plus policeman who gave report and then ou go to hospital because you have a sore neck which started after a few days together with nightmares! hint hint.





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