My car was stolen and audi have told the insurance?

that the model is impossible to steal... it's a new tt. What do i do? How can i go up against a big company like Audi when its clear they dont want the publicity. :(
Additional Details
The insurance company obtained a report from audi to say it was impossible to steal. They also said the the key fobs trace the last journeys.... but not our one?? why was that then....i have all the keys... well the insurance company do now.

Citizen DeCat

Sorry, but Audi is talking cobblers, don't fall for it. You have insurance, your car was nicked, your insurer must pay you.

Forget Audi, just deal with the insurance company.

WelshLad

Noting is impossible, they are talking bollocks - excuse my language.

jonathon r

No car is impossible to steal,how do you think companies tow cars?
Your insurance will have to pay out unless they can prove that you are lying (why would you be).And it wont really be audi you will go up against it will be your insurers , im fairly positive you will get it resolved if not go and speak to your citizens advice bureau.

fatrab

There was a gang in Glasgow going round with a flatbed truck fitted with a Hiab (crane) and a frame capable of lifting cars off the street.

Unless Audi are so technologicaly advanced that they have invented tyres that actually stick to the road then your insurance company are trying to accuse you of doing an insurance job on your car. A quick call to the insurance ombudsman should sort this out for you.

Here's a link to their site:

http://www.financial-ombudsman.org.uk/

Hope this helps

SeaEff

I doubt that it's impossible to steal the car, they will have made it as difficult as possible but not impossible.
If the insurance company is unwilling to work with you, try a newspaper or tv programme that is known for fighting for consumers.

Bardic

WelshLad puts it succinctly. There is NO car that is impossible to steal. The usual way with valuable, well-protected cars is to crane them onto a flatbed and leg it, the same as the traffic enforcement people do it. Easy.

Someone is telling porkies, either Audi or your insurers.

insert name here

why have audi got involved in the first place? its between you and the insurance company and maybe the police if they recovered it or you reported it to them, audi have bugger all to do with it!! tell them you are not happy with this and you will not be replacing your car with another audi, tell your insurance you do not want them involved unless it was them that stole the car!!

Tim M

Noting is impossible is to steal put im sure if ur driving a AUDI TT u can afford it

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