What is the procedure regarding Environmental Health?

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What is the procedure regarding Environmental Health?
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A person has a problem with a Landlord and his refusal to carry out repairs that have dragged on for a number of years and as a last resort contacts the above
According to them It would take one week to find who has an interest in the property and thirty days to give these people a chance to put right the outstanding repairs
Sixty seven days later nothing happens
Can anyone tell me What next ??

Thanks in advance for any advice
Additional Details
UK I should add

old.holly265

You could try one of the routes that Doethineb suggests.

Alternatively, you can try something different. If Environmental Health is involved, then I assume that this is a residential property. If this is so, then there may be a breach of section 11 of the Landlord & Tenant Act 1985. And you can take action to enforce this yourself. That action can involve using one of the no-win-no-fee solicitors specialising in housing (which can be found using the first link below) or via Shelter (see second link).

Doethineb

You could try these. http://www.lgo.org.uk/
Or these:
http://www.thesite.org.uk/homelawandmoney/home/renting/commonlandlordbattles

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