For all of you HR guru's out there; How would you deal with an employee who is getting blamed for their bosses
Find answers to your legal question.
For all of you HR guru's out there; How would you deal with an employee who is getting blamed for their bosses
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incompetence? I am currently in a situation where my boss is emailing me and verbally giving instructions. When I follow them and something changes, he denies giving them. He will tell me to review the A/P postings and identify the corrections, then he will tell me to let the A/P person know about the problems, when I do this it brings up nothing but confrontation. The A/P person has not been told that they have to work with me or that I am reviewing their work. The correction part usually ends up in my lap because the other person refused to make the corrections. I brought this up to the H/R person here and he agreed with me that if I have to review and basically supervise this person, then my boss needs to make that distinction clear, otherwise do not make me do his work for him.
My boss refuses to go with the H/R departments suggestion, as he is now deciding that we are equals; but yet I still have to review the A/P work. Additional Details In our last meeting, my boss stated that the documentation was fine for getting the problem fixed- so since I had done so much of the work I might as well finish it up. H/R was then told that our department did not have any issues.
Two weeks later I received my review- I was given a good review, but was dinged for the issues with the A/P person. I was told that noone outside of our department should have been brought in to assist with this situation.
Again I was told that I needed to review the A/P work and inform this person of the incorrect postings. On one of the last disucssions that I tried to have the A/P person completely went off on me and started yelling. I have tried several different ways to bring up the corrections to this person- they all end up bad with me being yelled at and told that "I don't know what I am talking about because this is how we have always done things."
My boss does nothing here- he had brought up several items that were incorrect and
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V.T.V.RAM
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You should record all the instructions of your boss by Emailing him confirming the instructions as and when he gives instructions !
There is nothing wrong in asking him to conform the instructions by return E mail & your problem is solved !! |
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felonius_monkey
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This is not really a HR-type response, but here's my advice.
You have to be thick-skinned about this. If your boss wants you to review the A/P work and correct it, then do whatever it takes. You may end up in a confrontation with the A/P person but it's a business, not a circle of friends. If the A/P person goes to your boss with a complaint you still look good because you were following instructions.
Don't be the person that constantly goes to your boss with complaints regardless of how valid the complaints are. Those people end up getting fired. You need to find a way to make it work. |
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Some Dude that likes beer & porn
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So your boss is absent minded. Keep copies of those emails, then when an issue comes up, say "Oh, maybe I misunderstood, I thought you wanted me to _______ as indicated in your instructions. Has there been a change?" (you will say this in your most polite/innocent voice possible).
Is it the A/P persons responsibility to make changes? I would sent a casual email just letting your boss know that you informed A/P Joe about the necessary changes and left the information w/ him.
It seems pretty consistent your boss wants you to review the other persons work, take it as a compliment, and do just that. Nothing more. |
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Deliah
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1. Quit the job and move on
2. Stay and know that nothing will ever change. |
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Scott K
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Ambiguity is the fault of poor documentation. For your company's sake, your boss's sake, and your sake, request written instructions to clarify potential issues. |
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Ann V
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This is a tough one. I see a few options. One, you can go back to HR and ask them to help. There are risks in that because your boss could turn on you for going beyond him. You can speak directly to your boss and tell him you cannot do your job until this is handled. You will need to be strong and let him know you mean it without being aggressive. Another option is to get out of the situation by finding a new job. No one is watching out for you. You are trying to do your job well. Hope this is helpful. |
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Mel
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Not an uncommon problem, believe it or not. Here are a few things that might be helpful:
-Confirm the boss's instructions via email: "Just to confirm our discussion this morning, you requested that I review and approve all A/P transactions. I'll proceed with this as soon as I receive your approval by return email." Once he confirms, you now have authority - in writing.
-Now it's time for some relationship-building with the A/P person. Try an invite for a coffee or lunch and say something like, "Fred, I know we're gotten off on the wrong foot here. I'm in a bad position - my boss is pushing me to make this happen even though we both know that you 'own' this area. What do you think is the best way for us to handle it so we don't both go crazy?"
-If this doesn't work, you can resort to your boss's email - "Fred, as you can see, Joe has asked me to approve all A/P transactions going forward. "
Good luck. |
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Sahara
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Save the emails. Back up anything you do. (dates/times)
Document it all. What is the problem that the AP person is having with you? Is it the way you are bringing up the problems? Maybe you need to change your language. Maybe the person is sensitive and feels like you are attacking him or her. It's something to consider. My intention is just to help you get past this so you can do your job. Have you told the AP person that you have been asked to review their work? You could even say we are all human and make mistakes. It's nothing against you. It won't count or shouldn't count against you during review time. It's just something to protect the company come audit time. Maybe work out with the person a way to handle the corrections. Ask for their input so they can make the corrections. There is a solution to this but you have to be willing to work at it. Get over personal differences. Focus on the tasks. Don't make it personal. Keep it professional and what is best for the business. |
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