Rude/Unhelpful U.S. Embassy Personnel?

mcbrian2000

go to USCIS.com

priyapriteshpatel

they make each individual unhappy

Great, another dumbass

If your reason for going to the consulate has been resolved complain to the head consular officer where you encountered the problem or the State Department in the US.

If your work is still in transit no sense pissing off the State Department. They work slow enough as it is, getting them mad won't motivate them to help you that much quicker.

Doug W

In you're experience has filing a complaint against anyone in America ever showed any results?

Khan

You could write to the Ambassador accredited to your country, however there may be other ways of resolving this . I am by no means an expert in consular affairs nor do I know what transpired between you and the embassy staff, but I would not take this personally. Embassy staff are frequently overworked and are asked the same questions repeatedly to the point of frustration.

If your matter is still unresolved pending processing or other administration , I would wait till the next time you have to communicate with them. Many altercations are the result of a misunderstanding or just interpersonal conflict, so when you talk to them next make sure you are in a calm state of mind. Stay focused on your objectives, answer all questions or make all requests as politely and succinctly as possible. This makes it easier for the service provider to assimilate all the information and provide a response. Remember that this person probably has to deal with hundreds of people on a daily basis and he / she may be having a bad day. An even temprament coupled with a pleasentary or two will bring your conversation from the "business" level to the "human" level.

Please understand that I am not condoning the rudeness and inefficiency you have had to experience, but it is something you will find in all levels of business. There is no excuse for that kind of behaviour, but it is a reality. Please do not take it to heart. I will end with a trite saying :

To err is human, but to forgive is divine ( sorry if I misquoted, but you get the message !)

stormer_xxi

The US Embassy employees can be rude to you all they want. There is no one to report your "unhappiness" to. The US Government does not care.

If you want to allege fraud, waste, or abuse (probably must be criminal) you can all the Inspector General's office at the State Department.

You can report anonymously, or if you give your name they will keep it confidential. Most likely, it won't create problems for you, but it most likely won't help you either.

If you are not a US citizen, the other way is to complain to a government official in your own country. You can try to get your government to deseginate an individual as a "persona non grata," and they must leave the country. In most countries, this will be extremely difficult.

Adam T

MOSES OWNS THEM!!

Cracker Jax

Embassy personnel have rules to follow and they follow them. If you are NOT a US citizen you don't have any rights here.

Personally as a citizen I fully expect them stick to the rules. It is their job to keep the public trust. That's just the way it is.

helo pilot cfi

why would you want some honest embassy or consular officer break the laws of two nation to accommodate you, as for rudeness guess it merit your behavior but doubt full they are or have been position of trust and integrity and benevolence

Curious1usa

In my experience, American citizens overseas often have an unrealistic expectation of the benefits which can be provided by a US mission abroad. On the other hand, mission employees generally have a clear understanding of their legal, professional and moral obligations and responsibilities.

Case in point - the recent evacuations in Lebanon. How may US citizens ignored the State Department warnings about the inherent dangers in going to such a violent and politically unstable part of the world, yet then demanded to be housed, fed and transported at US government (i.e., taxpayer) expense, when the inevitable violence necessitated their evacuation?

I have no idea what led to your posting your question, perhaps it was just an overworked public servant in an understaffed office who was having a rough day. If you really feel the need to convey your concerns to someone, send it to the head of whatever department fell short of your expectations.

dognhorsemom

Your not liking the answer you got there doesn't make it rude, or not true. We are often accused of "rudeness" when we tell Americans that they can't do exactly as they please, and that we can't/won't help them break either local or US laws.

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